Savings at Eastern Mountain Sports

Eastern Mountain Sports (EMS) is a company that specializes exclusively in outdoor gear since 1967. All 15 store locations are in the East Coast states, but on ems.com you can shop from anywhere in the US and Canada. The retailer has everything you need for your next hiking, camping, climbing, kayaking, skiing, or backpacking adventure. In addition to merchandise you will find support via different classes that will help you pick an activity you might like and be good at it with the right supplies. All such outdoor gear is not cheap, but you will be able to find various saving opportunities at Eastern Mountain Sports.

Does the retailer have loyalty program?

Yes, it does and it’s a good one:

• It’s free to sign up for
• 15% off for signing up
• 1 point for every $1 spent
• Birthday reward
• Double-points events
• $10 gift certificate for 200 points

Where should you look for the best prices on the site?

Before you go to any other section, visit Sales, Clearance, and Past Season Styles. Clearance will have products that are on the way out and feature great discounts. Sales section will have all current offered deals. Out of season items can be had for as low as 50% off. Chances are you will find what you need in one of those places before you’ll have to buy at full retail price.

Does the retailer have social media accounts?

Yes, and if you are active on Facebook, Twitter, and Instagram yourself, you should definitely follow EMS and get to know about their upcoming sales or get exclusive coupons as soon as they show up.

What is their shipping policy?

All shipping on orders over $49 is free in the continental US. Orders that are less than $49 cost $7.99 and $12.99 to Alaska and Hawaii. Express shipping is $19.99, while overnight shipping is $29.99. Saturday delivery is $39.99. All shipments to Canada are $27.99 flat.

What is their return policy?

The policy is very liberal – if you have a receipt or a packing slip, you can return items for up to 365 days for a full refund. If you don’t have your receipt, you can still return the items back for 90 days for a store credit. The items can be shipped back or taken to your local store.

Do they offer price matching?

You can get price matched for your purchase at the time of purchase if you have an ad from a competitor that operates online and also has physical stores.

How can you redeem coupon code for EMS?

If you have a coupon code, the redemption process is very easy:

• Go to your cart
• Provide your shipping info
• Go to Billing
• Look for box “Promo Codes” on the bottom of Billing screen
• Type in your coupon and hit “Apply”
• Check the savings amount in your total price

Should you get EMS credit card?

If you are responsible with your finances and pay off all balances every month, you definitely should. You will get all rewards program benefits, cash back, and low interest rates on big purchases.

How can you contact their customer service?

If you have any questions or concerns, you can call at 1-888-463-6367 or fill out a customer service form on the website and wait for them to contact you.